Free Shipping & Returns to KSA and all GCC countries

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Returns and Refunds

Returns:

  • With our risk-free, simple return process, you can shop online without worry. Our return fee is 36 SR for local returns and 46 SR for GCC returns to cover shipping and handling. Our shipping agent (Aramex) will contact you to arrange pick up. You will also have the option to drop the package off at a shipping office.
  • If you have something that does not work out, you can send it back within 30 days from your order date.
  • Use our customer service form to start the return process. Our customer service team will get back to you within 24 hours.
    • State the reason you wish to return the item.
    • Order Number
    • Name
    • Email Used When Placing Order
    • Phone Number
  • Aramex will give you a call to provide you with the following options:
    • Drop off return package to nearest Aramex office
    • Schedule a pickup time with Aramex during the call and they can pickup the package and take care of the return.
  • The item should have the original packaging with the tag intact.
  • Once the item is received in our returns department, we will then issue you a full refund minus the return shipping and handling fees (if applicable).